Research Methods
Credit Hours: 3
Semester: Spring 2026
Grade: A+
Course Description:
I am a graduate student in Higher Education and Student Affairs at UT San Antonio and an advising support specialist at San Antonio College. My work with students and my experiences with the San Antonio Deaf Community shape the questions I bring to scholarship and practice.
I believe academic success in higher education begins before a student ever applies for admission. The 1880 Milan Congress banned the use of sign language in teaching Deaf children, and Deaf communities continue to feel the effects of that ban (Gallaudet University, n.d.; World Federation of the Deaf, n.d.). Deaf adults remain less likely than hearing adults to enroll in postsecondary education and complete college degrees (Bloom & Palmer, 2023).
Through education, research, and practice, I hope to help change policies and institutional practices so Deaf and hard of hearing students have equitable opportunities to be the best versions of themselves. This portfolio brings together my coursework, internship, professional development, and reflections as I grow as a scholar-practitioner.
Explore the sections below to follow my learning and work. Some reflections and artifacts will be added as I progress through the program.

My path into higher education began when a job I had held for 20 years ended during the COVID-19 pandemic. I returned to San Antonio College (SAC) to learn American Sign Language (ASL) and began working through Earn On, a grant-funded student employment program. I later became an academic coach in SAC’s Academic Success Center. Through the Early Alert initiative, I contacted students who might benefit from tutoring and taught workshops on time management, test-taking, and study strategies. Those conversations taught me that each student’s journey is different and that a setback does not define a person’s potential.
Today I am an Advising Team Support Specialist and front desk supervisor at SAC. I help students work through enrollment obstacles and connect with the people and resources they need. I also supervise a large team of work-study students. For me, supervision means investing in their professional development and preparing them for opportunities beyond their current jobs.
I earned a B.A. in Bible from LIFE Bible College (now Life Pacific University) in 1999. I later completed coursework toward an M.A. in Marriage and Family Therapy at St. Mary’s University, though I did not complete the practicum required for the degree. In December 2025, I earned SAC’s ASL Level 1 Communicator certificate. I am now pursuing an M.Ed. in Higher Education and Student Affairs through the UT San Antonio/Alamo Colleges District Cohort 6.
Since beginning ASL study in 2020, I have attended Deaf community events and built friendships in the San Antonio Deaf Community. These experiences have deepened my interest in the conditions that shape educational opportunity and in the supports that help Deaf students persist. People matter, and their stories matter. I want my practice to support students as they make changes in their own lives.
I am developing a philosophy centered on equitable access, practical guidance, and student agency. The final statement will connect my professional experience with theory and scholarship.
Alamo Colleges Cohort VI · Scope and sequence dated January 20, 2026
Current course artifacts provide evidence for Goals 1 and 2. The HSA 5103 group proposal also shows developing program planning skills for Goal 5; evidence from applied leadership work would strengthen that goal.
This tracks the linked artifacts currently on this page. A reflection will still need to explain and defend each connection.
Credit Hours: 3
Semester: Spring 2026
Grade: A+
Course Description:
Credit Hours: 3
Semester: Spring 2026
Grade: A
Course Description:
Credit Hours: 3
Semester: Summer 2026
Grade: A+
Course Description:
Credit Hours: 3
Semester: Summer 2026
Grade: A+
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Credit Hours: 3
Semester: Fall 2026
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Credit Hours: 3
Semester: Fall 2026
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Credit Hours: 3
Semester: Spring 2027
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Credit Hours: 3
Semester: Summer 2027
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Site: Student Accessibility Services · San Antonio College · Fall 2026

Benjamin Romo
Director of Student Accessibility Services
San Antonio College
Director Romo oversees academic accommodations, staff, programs, and strategic planning for Student Accessibility Services. He previously coordinated student compliance across the Alamo Colleges District and spent nine years with the Department of Family and Protective Services. He is a U.S. Army veteran and holds degrees in criminal justice, including a master’s in criminal justice leadership and management.
Phone: (210) 486-0023
Email: bromo19@alamo.edu
Office: Student Accessibility Services, Victory Center Room 122, 1819 N. Main Ave., San Antonio, TX 78212
Placement: Student Accessibility Services, San Antonio College
Dates: September 14–December 12, 2026 (planned)
Schedule: Approximately 5–6 hours per week, varying by week
Planned hours: 75
This internship provides hands-on experience supporting students with diverse accessibility needs, applying disability access policy in practice, and exploring leadership within Student Accessibility Services.
1. Student Empowerment and Direct Service
Use student-centered communication to help students understand resources, make informed decisions, and advocate for their educational needs. Planned evidence: reflections on 8–10 supervised student interactions, a de-identified summary, and supervisor feedback.
2. Applying Accessibility Theory and Policy to Practice
Apply knowledge of disability access and the ADA to student needs, institutional policy, and reasonable accommodations. Planned evidence: three de-identified case analyses of accessibility needs, office responses, and lessons learned.
3. Accessibility Leadership and Problem-Solving
Examine an accessibility challenge or service gap and develop an evidence-informed response. Planned evidence: a resource, process improvement proposal, training material, presentation, or recommendation, with supervisor feedback and reflection.
The learning objectives agreement sets out the placement, planned schedule, three outcomes, and how each will be documented in this portfolio.
View Internship #1 Learning Objectives Agreement (PDF)
The public copy omits my home address and personal phone number.
Site: TBD
San Antonio College. (2024). Benjamin Romo named director of Student Accessibility Services. San Antonio College biography.
San Antonio College. (n.d.). Student Accessibility Services staff. SAS staff listing.
I will assess my development in each of the ten NASPA/ACPA professional competencies, connect academic artifacts to coursework and practice, and explain what each piece of evidence shows.
I support students through contributions to these San Antonio College programs and funds:
Lloyd A. Godin
Higher Education & Student Affairs · UT San Antonio
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